Support Contract Cisco SMARTnet - Software Support and Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
                
                  - Provides major and maintenance releases of Cisco IOS software, 24 x 7 access to TAC.
 
                  - One Hour Response Time
 
                  - 24 hours, 365 days
 
                  - No Hardware Replacement
 
                  - No Onsite Engineer
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Cisco Smart Net SNT 8x5xNBD
 
                  - Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
 
                  - One Hour Response Time
 
                  - Next Business Day NBD
 
                  - 8 hours a day, 5 days a week
 
                  - NBD Hardware Replacement
 
                  - No Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Cisco Smart Net SNTE 8x5x4
 
                  - Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
 
                  - One Hour Response Time
 
                  - 8 hours a day, 5 days a week
 
                  - 4 Working Hours Hardware Replacement
 
                  - No Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract Cisco SMARTnet - No Engineer - Fault reporting 24 Hours a day, 7 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Cisco Smart Net SNTP 24x7x4
 
                  - Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 hours.
 
                  - One Hour Response Time
 
                  - 24 hours a day, 7 days a week
 
                  - 4 Hours Hardware Replacement
 
                  - No Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Software Support Major and Minor Updates - Hardware replaced by Next Business Day - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware installed by an Engineer on the next business day.
 
                  - One Hour Response Time
 
                  - Next Business Day NBD
 
                  - 8 hours a day, 5 days a week
 
                  - NBD Hardware Replacement
 
                  - NBD Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Software Support Major and Minor Updates - Hardware replaced within 4 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 working hours.
 
                  - One Hour Response Time
 
                  - 8 hours a day, 5 days a week
 
                  - 4 Working Hours Hardware Replacement
 
                  - 4 Working Hours Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 24 Hours a day, 7 days a week - Software Support Major and Minor Updates - Hardware replaced within 4 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 hours.
 
                  - One Hour Response Time
 
                  - 24 hours a day, 7 days a week
 
                  - 4 Hours Hardware Replacement
 
                  - 4 Hours Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract Cisco Smart Net Total Care
                
                  - Cisco Smart Net Total Care
 
                  - One Hour Response Time
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract Cisco Smart Net Total Care
                
                  - Cisco Smart Net Total Care
 
                  - One Hour Response Time
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract 3 Years Cisco SMARTnet - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
                
                  - Provides major and maintenance releases of Cisco IOS software, 24 x 7 access to TAC.
 
                  - One Hour Response Time
 
                  - 3 Years - 24 hours, 365 days
 
                  - No Hardware Replacement
 
                  - No Onsite Engineer
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract 3 Years Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
 
                  - One Hour Response Time
 
                  - Next Business Day NBD
 
                  - 3 Years 8 hours a day, 5 days a week
 
                  - NBD Hardware Replacement
 
                  - No Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract 3 Years Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
 
                  - One Hour Response Time
 
                  - 3 Years 8 hours a day, 5 days a week
 
                  - 4 Working Hours Hardware Replacement
 
                  - No Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract 3 Years Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
 
                  - One Hour Response Time
 
                  - 3 Years 8 hours a day, 5 days a week
 
                  - 4 Working Hours Hardware Replacement
 
                  - No Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Software Support Major and Minor Updates - Hardware replaced by Next Business Day - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware installed by an Engineer on the next business day.
 
                  - One Hour Response Time
 
                  - Next Business Day NBD
 
                  - 8 hours a day, 5 days a week
 
                  - NBD Hardware Replacement
 
                  - NBD Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Software Support Major and Minor Updates - Hardware replaced within 4 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 working hours.
 
                  - One Hour Response Time
 
                  - 8 hours a day, 5 days a week
 
                  - 4 Working Hours Hardware Replacement
 
                  - 4 Working Hours Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 24 Hours a day, 7 days a week - Software Support Major and Minor Updates - Hardware replaced within 4 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 hours.
 
                  - One Hour Response Time
 
                  - 24 hours a day, 7 days a week
 
                  - 4 Hours Hardware Replacement
 
                  - 4 Hours Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract Cisco Solution Support - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Cisco Smart Net Soln Supp SSSNT 8x5xNBD
 
                  - Cisco Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
 
                  - One Hour Response Time
 
                  - Next Business Day NBD
 
                  - 8 hours a day, 5 days a week
 
                  - NBD Hardware Replacement
 
                  - No Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Includes Support for other vendor software
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract Cisco SMARTnet Solution Support - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Cisco Smart Net Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
 
                  - One Hour Response Time
 
                  - 8 hours a day, 5 days a week
 
                  - 4 Working Hours Hardware Replacement
 
                  - No Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Includes Support for other vendor software
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract Cisco SMARTnet Solution Support - No Engineer - Fault reporting 24 Hours a day, 7 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Cisco Smart Net Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
 
                  - One Hour Response Time
 
                  - 24 hours a day, 7 days a week
 
                  - 4 Working Hours Hardware Replacement
 
                  - No Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Includes Support for other vendor software
 
                  - Most equipment can be covered
 
                
				
										
					 
					 
					 
					 
					 Support Contract Cisco SMARTnet Solution Support - Engineer to install hardware - Fault reporting 24 Hours a day, 7 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com 
                
                  - Cisco Smart Net Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 hours
 
                  - One Hour Response Time
 
                  - 24 hours a day, 7 days a week
 
                  - 4 Hours Hardware Replacement
 
                  - 4 Hours Onsite Engineer
 
                  - Extended access to cisco.com
 
                  - Includes Support for other vendor software
 
                  - Most equipment can be covered